Task completion and behaviour
Check whether the agent reaches the expected outcome across representative journeys and edge cases.
Test agent behaviour, answer quality, policy compliance, security and accessibility before release. Get repeatable scenarios and evidence that engineers and business owners can review.
Example report layout, not customer results
We agree the evaluation criteria before testing, then use evidence and limitations—not a single score alone—to support release review.
Check whether the agent reaches the expected outcome across representative journeys and edge cases.
Inspect important claims for supporting evidence and identify unsupported or inconsistent answers.
Test business rules, permissions, tool calls, error handling and appropriate hand-offs.
Include relevant prompt-injection, data-leakage and chat-widget accessibility checks in the agreed scope.
The initial review is scoped with you in advance. The exact checks depend on your agent, environment, access and risk profile.
Request scope and pricingAgreed scope, success criteria and risk areas before testing begins.
Repeatable scenarios covering representative journeys and relevant edge cases.
A findings report with supporting evidence where available, limitations and prioritised next steps.
A review session to discuss results and decide what to address before release.
Tell us what the agent should do, where it runs and what you need to trust before release. We will discuss scope, access requirements and pricing before work starts.